Ury recommends coming up with the above phrase to help you stand your ground. Two other possibile phrases you can use, “I prefer not to,” or “I’m no longer willing to do that.” Repeat as needed. If you’ve been slow to respond, you can say, “I’ve given it some thought and my answer is no.” Don’t worry if you don’t do it perfectly. It gets easier with time.
Check out my e-book, Evaleen the Queen, a tale of transformation during the Great Depression now available at http://goo.gl/AQlat